Privacy Policy

Suku Live clearly understand the importance of privacy. This Privacy Policy applies to your use of Suku Live application and its services ("Products") on all platforms. Suku Live ("we") establishes this policy to explain our privacy practices so that you understand what information we collect from you and how we use and disclose it. We collect your information to provide corresponding services and improve the user experience. When you agree to this Privacy Policy, we will also collect your usage, statistics and input when you use Suku Live. By using our product, you understand and agree that we are providing you with a platform to post content, including photos, voice, comments and other materials (hereinafter referred to as “user content”), and to publicly share user content.

A. What kinds of information do we collect?

When we provide Suku Live services, we obtain information about you in the ways discussed below. Please note that we require certain types of information in order to provide you with the Suku Live service.

i. User Provided Information
ii. Information collected for legitimate interests
Registration information and personal profile. Suku Live allows users to register and create an account in the product using your mobile phone number or third-party platform account. When you create accounts, we may collect the personal information you provide to Suku Live, such as: your name, gender, birthday, self-introduction, current residence, emotional state, intention to make friends, occupation, language mastery, hobbies, user’s name, password, email, photo or phone number, etc. We also collect information from third-party accounts that can be used to identify you.

User Generated Content ("UGC"), such as comments, text, messages, pictures, images, videos, sounds, code or other data or material that you upload, distribute or stream on the App while using the Suku Live Services;

Payment information such as full name, billing address, billing zip code, billing country, date of birth, purchase amount, payment method, credit or debit card number or other payment information required for payment;

Transaction information such as transaction serial number and transaction history after you purchase the paid service;

Information you provide when participating in in-app surveys and events.

Information you provide from social media when you create your Suku Live account by connecting to third-party social media (e.g. Facebook, Instagram, Twitter, Google, etc), or if you link your Suku Live account with a third-party social media account;

When you use the product, we may collect information about your mobile device, such as the Operating System, Language and Android ID, IP Location, and Log File when you use our product.

When you use Suku Live, we may request phone status permissions from you to ensure the arrival rate of push notifications and avoid repeated pushes. We promise not to disclose any of your mobile phone information.

Small texts (Cookies). We may use small text files or similar technologies to collect information on how you use our product and their features.

You choose to post and/or publicly display information. You can post your photos, voice or other materials on our product and share them with others in/through our product. The materials you posted will remain under your control and you can still choose whether to post, display or remove them.

Log information (log). When you use the product, Suku Live server will automatically record your created activities and related information. This log information can include: your click on links to our produce, videos/streams you watch, the date and time you spent on web pages, product features and other statistics, and small text file information. We may also collect interactive information from you and the product to understand your interests, customize and improve our product and feature.

The information you submitted. You submit information that communicates with us, for example, the email address, name, and other information you provide when you use our feedback pipeline to provide us with opinions about our application and services. You give other data to us, such as by syncing your address book. If you opt to import your address book, we receive your contacts information. If you sync your contacts with our services, we will collect your address book information to keep growing your network by suggesting connections for you and others. You don’t have to post or upload personal data; though if you don’t, it may limit your ability to grow and engage with your network over our services.

Data from others. Others may sync their contacts with our services. We receive personal data (including contact information) about you when others import or sync their contacts with our services, associate their contacts with member profiles, or send messages using our services (including invites or connection requests).

Your IP address and location information. When you use the product to provide more specific features or services, we may collect your IP address or GPS (Global Positioning System) information. You can turn this feature off to prevent the product from collecting your IP address or GPS information, but please understand that after closing this feature may not be available.

When you subscribe or purchase paid services from us directly (not through the iOS or Android platform), you can provide us or our payment service provider with information, such as your debit card or credit card number, or other financial information.

When you use Suku Live services for legitimate interests, we may collect some or all of the following personal information about you:

Web activity information, such as your browsing history, search history, videos or pages you visit, the date and time of your visit, the accounts of other users you subscribe to, and information about your interactions with other users;

Information from Other Sources: We may obtain additional information from third parties and sources outside of the Suku Live Service. For example, we may obtain other information from the services you use or from social media networks (such as Facebook) that you have authorized us to access. When you access the Suku Live Service through a social media network or connect the Suku Live Service to a social media network, you authorize Suku Live to collect, store and use such additional information and content in accordance with this Privacy Policy.

Device identifiers, such as your operating system, browser type, make, model, and serial number of your mobile device, Internet Protocol (IP) address, mobile operator, screen resolution, language settings, IMEI number, IMSI number, and media access control address;

Information about your access to and use of other applications;

Other location information, such as information based on your SIM card;

Mobile Advertising Identifier, used by mobile operating systems and used by advertising providers to collect metrics from mobile applications (Apple's IDFA or Google's AAID) to help us and advertisers deliver advertisements that may be more relevant to your interests;

Metadata, which is associated with the UGC you provide to us, describes other data and provides information about how, when, who collected the UGC and how the UGC is formatted, such as hashtags and subtitles used to tag videos with keywords; and Cookies, a small piece of data that enables us to provide certain features, are collected by us or our business partners to measure and understand the web pages you click on and how you use the Suku Live Service, and to enhance your experience using the Suku Live Service.

We may also collect, use and share your information to generate and share aggregated insights that do not identify you. Aggregated data may be derived from your personal information, but is not considered personal information because the data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing certain website features, to generate statistics about our users, to calculate the percentage of users accessing certain website features, or to calculate the number of ad impressions served or clicked.

Storage and access to cookies associated with the Suku Live Service are governed by the Suku Live Cookie Policy ("Cookie Policy").

B. How do we use the collected information?

We use your data to authorize access to our Services and honor your settings. We may use your information only in the following circumstances to provide you with better services:

Stay Connected

We use data about you to help others find your profile, suggest connections for you and others, and enable you to invite others to become a Member and connect with you. It is your choice whether to invite someone to our Services, send a connection request, or allow another Member to become your connection. When you invite someone to connect with you, your invitation will include your network and basic profile information. We will send invitation reminders to the person you invited.

Personalized User Experience

Assist in the development of our services – We may use such collected information to provide, maintain, improve, and develop our services. We may collect information and use it in accordance with the above regulations, and recommend other users' content or features that may be of interest to you. We use this information to operate, maintain and provide you with the features and functions of Suku Live; and to communicate with you directly, such as sending you emails and push notifications; and allowing you to share your creations on Suku Live with your contacts or social media websites. We may also send you service-related emails or messages (such as account verification, order confirmations, modifications, or updates to Suku Live’s feature, technical, and security notices).

Providing Services

Showing you the Suku Live Service and its content, including any interactive features on the Suku Live Service, and providing you with information, products, or services that you allow us to provide; we also collect and use personal information to verify your eligibility and provide Prizes related to promotions and sweepstakes.

Service Improvements

To improve and personalize our services by providing new services, information, suggestions, and feedback.

Customer Management

To manage registered users' accounts, provide registered users with customer support, notices regarding their accounts or subscriptions, and notices of changes to the Suku Live service or any other products or services we offer.

Communication

To communicate and interact with you directly, for example, we may send notices about upcoming changes, promotions, or improvements to the Suku Live service.

Content Review

To review pictures, images, and content posted or generated on the Suku Live Service to ensure that we comply with any applicable content regulations in any relevant jurisdiction.

Content Customization

To conduct research and analysis on your use or interest in the content, products, or services offered on the Suku Live Services in order to develop and display content on our website and applications based on your interests.

Performance Analysis

To determine whether the users of the Suku Live service are unique, or whether the same user uses the Suku Live service multiple times, and monitor comprehensive indicators such as the total number of visitors, the number of videos watched, and demographic patterns.

Functionality and Security

To identify users who do not meet age restrictions, diagnose or fix technical problems, detect, prevent, and respond to actual or potential fraud, illegal activity, or intellectual property infringement.

Compliance

To enforce our terms of use and comply with our legal obligations.

Aggregation

To aggregate the information we collect about you for one or more of the purposes listed above.

Cookies

We and our vendors and service providers use cookies and other similar technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages you click on and how you use the platform, enhance your experience using the platform, and improve our services. Cookies are small files that, when placed on your device, enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as "pixel tags" or "clear GIFs" that identify Cookies, the time and date the page was viewed, a description of the page on which the pixel tag has been placed, and similar information from your computer or device. By using the platform, you agree to our use of Cookies.

Additionally, we use your email or other login or device information to associate your contact or subscriber information with your activity across all devices on our platform. We are not responsible for the privacy practices of these third parties, whose information practices are not covered by this Privacy Policy.

You can refuse or disable Cookies by adjusting your browser settings. As each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of cookies. In addition, your opt-out choices are specific to the specific browser or device you are using when you opt-out, so you may need to opt out separately for each browser or device. If you choose to refuse, disable or delete cookies, some of the functionality of the Platform may no longer be available to you.

Please note that depending on the specific purpose for which we use your personal information, we may process your personal information for a number of lawful reasons.

C. How your information may be exposed

We will not disclose your information to any other third party who is not in control of Suku Live or is not controlled by Suku Live or is not jointly controlled by Suku Live. We also do not sell any of your information to any third party.

D. Third-party websites

Third-party information (such as information on your Facebook or Twitter account) is usually obtained through application programs, applications, services, and websites. We may provide links to third party websites such as Facebook as a service to our customers. The website may also carry advertisements from other companies. When you click on a third-party link on an application, service, or website, you may leave the application, service, or website. Some of these third-party websites may be co-branded with our name/stamp or the name/stamp of our related company, even if these third-party websites are not operated or maintained by us. This policy does not address websites operated by third parties. We are not responsible for the websites operated by third parties, whether they are linked by an application, service or website to a third-party website or from an application, service or website. Ways to enter third-party websites. The inclusion of links to third-party websites or accessibility does not mean that we endorse the third-party websites.

Suku Live will not disclose your email and mobile number to anyone. When you use Google Pay, Apple Pay to pay, or use a third-party method such as Facebook, Twitter, Instagram, etc. to log in, they may let you enter your email or mobile number. For details, you need to read their privacy policy.

We will delete all Open Platform Data as soon as possible in the following circumstances:

• a. When it is no longer necessary to retain Open Platform Data for legitimate business purposes consistent with the terms of this Title and all other applicable terms and policies.
• b. When we cease to operate the products or services previously used to access such Open Platform Data.
• c. When a third party requests that we delete Open Platform Data for user protection purposes.
• d. When you request deletion of your Open Platform Data or cancellation of accounts created in our products or services (except in cases where the Open Platform Data has been aggregated, obfuscated, or de-identified and cannot be associated with a specific user, browser, or device) or, in the case of technology providers, when you or a customer request deletion of their Open Platform Data or customer cancellation of accounts created in your products or services.
• e. When required by applicable law or regulation.

i. If we are required by applicable law or regulation to retain Open Platform Data, we will retain proof of the applicable legal or regulatory requirement or request and make it available to third parties upon request.

ii. If we receive Open Platform Data in error, we will provide feedback to the third party, delete such Open Platform Data, and provide proof of deletion upon request.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:info@sukulive@gmail.com